This presentation contains some elusive information about social media and how it is really used in Corporate America. The wonderful part of the presentation is that anyone, even the technophobic department head, can read the presentation and have a clear sense that social media is accessible to everyone. The big headline from the presentation is to embrace social media before it is embraced for you. Social media is wiley and uncontrollable but that is why consumers like it... it isn't corporatized.
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